Frequently Asked Questions About Blinds and Curtains Dubai

What are your opening hours?

How long have you been in business?

I see that you offer free home visits. Are there definitely no secret charges?

I read that you can offer a next day service for custom made curtains. Is there a catch?

Is the time I requested confirmed?

How much time is needed for the appointment?

Can I book an evening appointment?

Will the salesperson bring every catalogue with him?

Will the team be exactly on time?

What can I expect during the appointment?

Do I need to pay anything?

If I decide to go ahead, how can I be sure of on time delivery and my money is safe?

Ok, I'm sold. What next?

Which kind of motors do you offer?

Can I connect my home automation/smart home?

Do you offer the full installation and programming as part of the package?

Do I need to provide a power supply?

Do you offer motors for everything you manufacture?

How can I control them? Only through Alexa or Google Home?

Is everything made-to-measure or do you sell ready made products?

What is the maximum size window I can go to?

Do you offer any 100% linen fabrics?

Are your Fabrics machine washable?

I know you sell blinds, curtains and shutters. But as shutters take longer to arrive, does that mean I will have to wait for everything to arrive and be installed at one time?

How long will it take for installation?

What will you require from my side to ensure a smooth installation?

Will your team tidy up behind them? Or am I expected to clean after they've left?

Can you install on weekends?

Does your company have the relevant insurances?

Is it possible to achieve total Blackout?

What are your prices like?

Can I pay in instalments?

Do you accept personal cheques?

We are a business and require a tax invoice. Are you VAT registered?

Why did I get a different price on your website yet the person visiting gave me a different price?

So the estimator isn’t an exact price?

Can I cancel an order once it’s been placed?

If I’m unhappy with the outcome of my order, what is your refund policy?

What if I place a deposit then change my mind after a few hours?

If an item I purchased gets damaged within the warranty period, can I request a refund or replacement?